How Georgia Chiropractic Neurology Center Enhanced Their Merchant Service with Dejavoo Point-of-Sale System
Jul 30
3 min read
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Wingman Payments has been a longtime partner with Dr. Marc Ellis and the Georgia Chiropractic Neurology Center, a chiropractic practice open since 1981 that has evolved into a clinic with numerous doctors that focuses on neurological rehabs such as concussions, traumatic brain injuries, vertigo, and dysautonomias. They've assembled a world-class team with an international reputation, with patients coming from all over the world for their neurological rehab. Wingman Payments began the partnership with Dr. Ellis in February 2019, when they swapped over and began utilizing Dejavoo's Point-of-Sale (POS) system and iPOS Payment Gateway, significantly streamlining the payment process and providing Dr. Ellis a secure, free-flowing experience for his clients.
The Challenge: How Georgia Chiropractic Neurology Center Enhanced Their Merchant Service with Dejavoo Point-of-Sale System
Georgia Chiropractic Neurology Center faced challenges by manually entering card information to store it, securely storing payment information, and dealing with lines that disrupted the flow of business and the patient experience.
The Solution: How Georgia Chiropractic Neurology Center Enhanced Their Merchant Service with Dejavoo Point-of-Sale System
Wingman Payments stepped in to provide a comprehensive solution:
Installing Dejavoo's POS system: Wingman Payments came on-site and installed the Dejavoo P1 Android Desktop Terminal quickly and efficiently. Dr. Ellis and his team could take payments comfortably and efficiently with Dejavoo's POS Payment Gateway, which allows a computer to send payments to the P1 desktop terminal.
PCI Concierge Services: Before Wingman Payments, Dr. Ellis paid a monthly fee for not being PCI compliant. Wingman Payments provides their PCI Concierge Service, which includes completing the annual questionnaire and quarterly IP security scans to remove the monthly non-compliance fee and help maintain a secure payment environment.
Additional Lowered Fees: Apart from cutting the monthly non-compliance fee, Wingman Payments also helped lower processing fees, directly increasing revenue for the Georgia Chiropractic Neurology Center.
Local Support and Service: Being local to the Georgia Chiropractic Neurology Center, Wingman Payments offers personalized service and support. This proximity allows for quick response times and hands-on assistance whenever needed.